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Facilities

Here you can see all our facilities and perhaps find answers to some of your questions. If you feel that something is missing from the list, you are welcome to call us at +45 33 11 85 85 or write to us at rec@cphhostel.dk to get answers. Our reception is open 24/7 and ready to assist you.
Reception Open 24/7
Wi-fi Free
FAQ - frequently asked questions

BAR50 - café and bar

Danhostel Copenhagen City welcomes you to our cozy BAR50, where the possibilities are endless. In the morning, our hostel guests have breakfast here. During the day, the bar operates as a café, transforming into a lovely and atmospheric bar in the evening. Our friendly staff are ready to welcome you whether you need a good cup of coffee, snacks, drinks, cocktails, or a cold draft beer.
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Breakfast

A lovely day starts with a delicious breakfast - and it does with us too! Continental breakfast buffet: If you wish to enjoy our breakfast buffet, it can be booked every day from 07:00 to 10:00. Enjoy homemade chia pudding with compote, yogurt with fresh berries, fruits and vegetables, freshly baked bread, cold cuts, cheese, and much more! Also included are cold and hot drinks, as well as our sustainable initiative 'Bugs for Breakfast'. The buffet includes a reserved space in our café and can be booked in 30-minute intervals. We kindly ask our guests to adhere to the booked time.
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Bike rental

Experience Copenhagen on two wheels, just like most locals do. It's both sustainable and fun to get around the city by bike, and you save on transportation and waiting time for buses, trains, or taxis. The rental period starts from your desired start time until the next day at 10:00, when the bikes must be returned. So, the earlier in the day you rent your bike, the longer you'll enjoy the rental. We do not rent bikes on an hourly basis. Please inquire at the reception if you wish to rent a bike. The bikes are rented in collaboration with Copenhagen Bicycles.
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Parking

We have the following recommendations for parking when arriving to Danhostel Copenhagen City by car. Please note that we are located in a low emission zone, which has special requirements for diesel-powered passenger cars.
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Luggage storage

Many guests require baggage storage during their stay with us. Read here about our options for baggage storage before, during, and after your stay.
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Laundry

Washing machines and driers are available in the laundry room situated on the ground floor and can be rented for a small fee in the reception. All payments and bookings for the laundry room are handled in the reception.
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Guest kitchen

On the ground floor you will find a fully equipped kitchen available for the hostel's guests. Please note, that it's not allowed to cook and eat food in the rooms. Our kitchen is fully functional with plenty of room for more guests cooking at the same time. NOTE! Each day from 13:30 to 14:00 the kitchen is closed for cleaning. The kitchen is reserved for individuals and smaller groups. Groups of more than 10 persons may not use the kitchen. However, exceptions can be made in some cases. Please contact gb@cphhostel.dk for further requests.
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Rental of various items

At the reception, you can rent various items that you may need during your stay with us. This includes hairdryers, ironing boards, padlocks, bicycles, umbrellas, strollers for children, and more. If you wish to rent any of the items listed below, please inquire at the reception.
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Common areas

In addition to staying in your own room or apartment, you can relax in our common areas, where you can watch TV, play board games, challenge your fellow travelers in table football, table tennis, or pool billiards. We also have ongoing events in our café and bar BAR50 that you can participate in while staying here. Finally, we have a bookshelf that you can immerse yourself in during your stay.
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Childrens' café

If you're looking for a child- and baby-friendly café in Copenhagen, you've come to the right place. In our café - BAR50 here at Danhostel Copenhagen City, there's always room for children of all ages. In the café, we have a play corner, which is set up upon request at the bar, and there is a play area in the basement. Mother's groups are also very welcome if you don't feel like baking cakes and slicing fruit sticks after a long night (see more at the bottom of the page). In other words - there's room for everyone! We have high chairs, child-friendly food and drinks, as well as changing facilities. And if you need to warm baby food or bottles, we can help with that too. You're welcome to breastfeed your baby - and there's space to bring the stroller inside. There are ramps at both the entrance from the street and the entrance to the café.
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Child-friendly hostel

We love having children visit us here at Danhostel Copenhagen City! That's why we've tailored our facilities accordingly. For example, we have a playroom in the basement with toys. We often organize treasure hunts for children, participate in children's culture nights, and have strollers, cribs, high chairs, etc. available. And you can read much more about it here.
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Linen and towels

Bed linen and a towel are always included in the room rate. If you have booked a bed in a dormitory, a standard room, or a standard+ room, bed linen and a towel will be provided at the reception in a sustainable tote bag when you check in. If you have booked a holiday apartment, bed linen and towels are already prepared for you in the apartment - and the bed is made! The tote bags with bed linen must be returned at check-out in our deposit lockers/trolleys in the lobby. The tote bags are made from discarded textiles, giving them a new life, and when you return the tote bag, you help us reduce plastic waste in the environment. Extra bed linen and towels can always be rented at the reception. Please note that sleeping bags are not allowed, and there is an additional fee of 500 DKK per person if bed linen is not used on the beds.
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Taxi service

If you need a taxi during your stay, we can assist you in booking and obtaining prices. We have a partnership with the sustainable taxi company Viggo, where you'll ride in luxurious electric cars. We offer fixed, low rates to places like the airport. Visit the reception, or ask our receptionists if you need taxi service. Viggo is currently Denmark's only 100% sustainable taxi company. All vehicles are electric, such as new Tesla 3 or S models, as well as Jaguar I Pace. All operators and drivers are screened, and everyone must undergo a service & VIP course to be affiliated with Viggo.
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House rules

We have certain rules that we ask all our guests to adhere to for the sake of other guests as well as the staff. If you have any questions about the house rules, please contact us via email at rec@cphhostel.dk.
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Animals

Dogs are allowed in private rooms but not in dorms or apartments. There's an additional fee of DKK 150 per dog per stay (maximum duration of 7 days. After this period, it costs DKK 150 per week). You can add the "bring your dog" add-on when booking your stay here on the website. We do not allow other animals at the hostel. So if you have a hamster, a cat, a turtle, or anything else, we kindly ask you to leave it at home.
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FAQ - Frequently Asked Questions

Here are our most frequently asked questions.

When is check-in and check-out?

Check-in from 2:00 pm.

Check-out:

Dormitory rooms: by 10:00 am
Standard private rooms: by 10:00 am
Standard+ private rooms: by 12:00 pm
Apartments: by 12:00 pm

If you don't have a late check-out at 12:00 pm, you can upgrade for 200 DKK for private rooms and 75 DKK for a bed in a dorm.

When do I pay for my booking?

If you book via online booking on the website, you will have to pay immediately in order to approve your booking. When booking via telephone or e-mail, you will shortly receive a confirmation e-mail with payment details. 

Please double check your reservation before paying to be sure if cancellation is free of charge before a specific date, or if the reservation is a non-refundable .

Cancellation policy

Cancellation or modification can be made until 6 p.m the day before arrival (local time). A charge of the first night’s price will apply if cancellation is made later than this.

Non-refundable reservations cannot be cancelled or modified. The full amount will be charged at the moment of the purchase and in case of a no-show, no refund will be made.

Other conditions apply for cancellations or modifications of large group bookings of more than 10 people - please contact us at gb@cphhostel.dk for more information. 

Please be aware that other conditions may apply when booking through third-party agencies (e.g. Expedia, Booking.com, etc.).

Do you have an ATM?

We have an ATM in the basement where you can withdraw cash - take the stairs in our café BAR50 and follow the signs.

You can exchange currency (notes only) at the reception. We can exchange pounds, euros, and dollars.

Lost and found

If you have lost something during your stay here at our hostel, you can contact us on rec@cphhostel.dk, where you can tell us what you are missing. Next, we will see if it matches one of the parts in our box of lost and found. If it does, we will contact you with the further return process.

Want to donate your lost and found?

If you have lost something that you do not want us to send back to you, we will be happy to donate it to anyone who might need it. We do this as a part of our mission to be a sustainable hostel.

 

Age restriction

Children and young people up to and including 15 years of age can only stay at Danhostel Copenhagen City when accompanied by adults.

16 and 17-year-olds may stay alone at the hostel provided that Danhostel Copenhagen City has received a confirmation from a parent or guardian in advance, confirming that the young person is allowed to stay alone at the hostel.

Children under the age of 18 (and even when accompanied by adults) can only be accommodated in private rooms and not in dormitories. 

Accessibility for disabled people

Danhostel Copenhagen City is accessible for wheelchair users. There is a ramp at the main entrance as well as elevator connection to all floors of the building. Buttons, key card readers etc. are all positioned at a height that can be reached by wheelchair users. Wheelchair users are also able to book extra-large rooms with extra-large bathrooms enabling them to move around more easily. Please inform us immediately upon booking if you require a wheelchair-friendly room in order to ensure that such a room is available.

What is the difference between Standard and Standard+?

Our private rooms and dormitories can be booked as either standard or standard+.

Standard rooms have a regular check-out time at 10:00 AM.

When booking a Standard+ room, you will stay on one of our top floors with a beautiful view of Copenhagen. Additionally, you will have a late check-out time at 12:00 PM.

Standard+ incurs an additional charge per room per night.

View prices for individual rooms when booking here.

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